Get More Reviews For Your Cleaning Business
KEEP YOUR CUSTOMERS HAPPY, ADDRESS ISSUES THE MOMENT THEY ARISE, AND BECOME A CLEANING ROCKSTAR
No obligations, no contracts, cancel at any time.
Try ReviewYourCleaner For Free:
No obligations, no contracts, cancel at any time.
- Send feedback requests to your customers!
- Get actionable feedback on your cleans!
- Add cleaning technicians and teams to each feedback request, and track their performance!
- Send positive reviews to online profiles and grow your cleaning company's online presence!
- Customize each page with your logo & information!
- Four ways to send feedback requests - SMS, email, automatic integrations, & direct link!
- Everything organized in one simple dashboard!
ReviewYourCleaner gives you the tools to turn positive feedback into online reviews, and negative feedback into action items
Step #1 - Send a feedback request to your customers.
- Feedback requests vary based on the plan you choose.
- If your customer forgets to rate the clean, we'll send two additional reminders.
- You can send feedback requests via SMS or email.
- Assign feedback requests to a cleaning technician or a team, and track their performance over time.
- Additionally, you can copy a permanent direct link to a feedback page.
- Finally, on our enterprise plan, you can sync Jobber, Housecall Pro, or ServiceTitan, and automatically send a feedback request upon job completion. (coming soon)
Step #2 - Your customer can leave honest feedback about their most recent clean.
- Your customer can leave feedback from their phone or computer.
- You can customize all of the language on each page of the process.
- Positive and negative feedback will be sent to different places - read on below!
Step #3 - If your customer rates five stars, they'll be seamlessly asked to make their review official on your online profiles.
- You can add Google, Facebook, BBB, houzz, and Yelp profiles.
- The customer's only presented the option to review if they rate five stars.
- No need to list every online profile. If you're just focusing on Google, then you can leave the others blank and people will just leave Google reviews.
- You customize the exact URL each link sends them to.
Step #4 - Any negative feedback will be flagged immediately for your review, so you can deal with problems ASAP.
- You (or your office staff) will be instantly alerted via SMS and email on a new negative review.
- 1-2 star reviews will "lock" the review, as a preventative measure from having an angry customer get through and leave a negative review on an online profile.
- On the confirmation page, customer can call your office directly at the click of a button to discuss.
- 'Review-Gating' protection - you set how many stars it takes to leave an online review, and have the ability to add a link to continue to leave an online review on a negative feedback page - making you compliant with Google's ToS.
Step #5 - View everything inside an easy-to-use dashboard.
- Your dashboard displays your average customer satisfaction rating across all feedback requests.
- Manually remind, manually lock, and delete reviews from your dashboard.
- View customer feedback & sort by customer phone number.
- View detailed log information on each customer's actions.
- Send feedback requests to your customers!
- Get actionable feedback on your cleans!
- Add cleaning technicians and teams to each feedback request, and track their performance!
- Send positive reviews to online profiles and grow your cleaning company's online presence!
- Customize each page with your logo & information!
- Four ways to send feedback requests - SMS, email, automatic integrations, & direct link!
- Everything organized in one simple dashboard!
Here Are A Few Other FAQs We Get A Lot:
Do I have to pay for updates?
No! We give constant updates to our software, add new templates and you get it all for FREE! Because ReviewYourCleaner is on the cloud, when we make an update or add new features, they automatically show up in your account!
Do I have to install anything?
No! We created ReviewYourCleaner so you wouldn’t have to have a whole I.T. department to run your quality control program! Just login, start clicking, and you can start sending feedback requests to your cleaning company’s clients immediately.
Is my data secure?
Yes! Security is our top priority, and we built ReviewYourCleaner from the ground up to make sure your reviews, users, company information, and customer data are secure. You don’t have to worry about staying up-to-date or your data being compromised. The technology ReviewYourCleaner is built on, Bubble, and undergoes regular vulnerability testing (including OWASP Top 10).
Can you handle the load?
Yes! ReviewYourCleaner’s data is hosted on the largest public cloud cluster in the world (powered by Amazon Web Services and backed up by CloudFlare Security), we can handle unlimited ability to scale. Whether you send 10 feedback requests per week, or 100+ per day, it’s fine!
How long are your contracts?
There are NO long-term contracts or commitments. You can use ReviewYourCleaner month to month, and cancel at any time you’d like! If you do purchase any of our plans, we’ll reward your loyalty by allowing you to customize your direct link and the phone number you send texts from.
Who owns the content of your reviews and the users I upload through your system?
You do! Any reviews or feedback you receive, and the customer data of the contacts you upload to our platform, are 100% owned by you. ReviewYourCleaner doesn’t have permission to contact your users for any reason (outside of sending them feedback requests!). RYC is just a tool for YOU to get feedback from YOUR customers!
If I have questions, is there someone I can talk to?
Yes! We have a first-class support team, offering support via email in English, Portuguese, and Spanish with a guaranteed same-day response time. Additionally, members on any of our plans can reach our Email support in the same languages, Monday-Friday 9 am-5 pm AKDT.
Can I host the software myself?
No, we’re a hosted, “software-as-a-service” platform. We do this so that we can make sure you get all of the updates and new features.
If I cancel my ReviewYourCleaner account, will I lose my data?
As with most “software-as-a-service” platforms, when you cancel your account, your data will become inaccessible. But don’t worry! Before canceling, you have the opportunity to “pause” your account, and we’ll keep everything backed up waiting so you can come back again later!
If I don't like ReviewYourCleaner, how do I cancel?
You can manage your subscription under “Settings” on the home page.
- Send feedback requests to your customers!
- Get actionable feedback on your cleans!
- Add cleaning technicians and teams to each feedback request, and track their performance!
- Send positive reviews to online profiles and grow your cleaning company's online presence!
- Customize each page with your logo & information!
- Four ways to send feedback requests - SMS, email, automatic integrations, & direct link!
- Everything organized in one simple dashboard!